TABLE OF CONTENTS
Dear Student:
We, the faculty of the Telecommunications Management (TCM) Department, welcome you to the exciting
and ever-changing world of Telecommunication Technologies.
This booklet provides up-to-date information about the Telecommunications Management major and minor,
and a description of the courses offered.
GENERAL INFORMATION
Telecommunications Management is one of the newer programs available within the College of Business
and Industry. It is accredited by the Association of Collegiate Business Schools and Programs
(ACBSP). The TCM curriculum is designed to prepare you to be employed as:
- Telecommunication systems managers
- Local and wide-area network managers
- Telecommunication services managers
- Telecommunication analysts
- Telecommunication systems designers
- Computer consultants
- End-user support specialists
- Development and training specialists
- Telecommunication center specialists
We are pleased you have decided to major in or are considering majoring in Telecommunications
Management. We are here to assist in your professional and personal development.
For more information, please contact any of the following faculty:
| | Dr. Gene Kozlowski, Chair | x2914 | PA 221E |
| | Mr. Daniel Hutchison, Coordinator | x3095 | PA 221I |
| | Mr. Grant Alexander | x3095 | HH 312 |
MISSION STATEMENT
Telecommunications Management accepts the missions of Northeastern State University and the College of
Business and Industry and extends them by declaring its mission to be:
- To meet the needs of the organizations who hire our TCM graduates--our external customers--by
developing TCM professionals who
- Possess awareness, knowledge, and proficiencies in a broad range of telecommunication technologies
that support the informational needs of the organization.
- Are able to apply and enhance the usefulness of these telecommunication technologies within the
functional areas of an organization, thereby helping to improve the overall quality of the organization.
- Are able to interpret, analyze, design, and communicate, to both TCM and non-TCM professionals,
telecommunication technology solutions that enhance decision making and solve problems in an organization.
- Are able to implement, test, document, and train end-users to use new or improved telecommunication
systems within an organization.
- To satisfy the needs of our students--our internal clients--by guiding their personal development
of skills, abilities, and attitudes that will enhance their employment opportunities and enrich their lives.
- To satisfy the general needs of the university community--our internal customers--by developing
in students enrolled in TCM courses a working knowledge of computers, data and telecommunication
technologies and the ability to employ these technologies to facilitate their learning experiences
in not only TCM classes, but also in all other classes.
- To allow our students to recognize and comprehend the general principles that underlie the ever-changing
world of telecommunication technologies and for the faculty to modify the TCM curriculum to keep pace
with these changes.
GOALS AND OBJECTIVES
The Telecommunications Management major will prepare students for leadership and decision-making roles in
our technologically- and globally-oriented society. It is a comprehensive academic program that stimulates
students to seek knowledge, to think analytically, and to communicate effectively over a variety of media.
The Bachelor of Business Administration with a major in Telecommunications Management provides the technical
background and managerial skills to understand and guide the TCM function in many organizational settings.
The objectives of the Telecommunications Management program are listed below:
- To teach students how to manage the technology of analog and digital information, including voice, data, and
video over local- and wide-area communications systems.
- To teach students how information is used and managed by different organizations in a globally-networked environment.
- To explain the economics of the telecommunications industry.
- To present the economic effects of telecommunications management on other industries.
- To discuss the impact that telecommunications regulatory compliance has on the local, national and international
user organizations.
- To capitalize on the advances and technology by importing and exporting telecommunications management courses
via distance learning technology.
- To provide opportunities for students to obtain employment in the rapidly expanding telecommunications industry.
The faculty of the Department of Telecommunications Management have established a set of comprehensive goals to guide
the development of specific course objectives and assignments which allow the Department to carry out its mission.
These goals encourage and enable TCM majors to develop professionally and personally during their progression through
the TCM curriculum. Professional development relates to acquiring knowledge and technical competencies and skills,
while personal development is primarily associated with developing communication, leadership, and group work skills.
- Professional Development
- Technological Competencies
- TCM graduates should be able to compare, contrast, and assess the theoretical aspects of a wide range of
telecommunication systems and technologies.
- TCM graduates should be able to manage and troubleshoot local and wide area networks.
- TCM graduates should develop proficiencies in the following areas: integrated development environments,
open system interconnection model, networking and telecommunications.
- TCM graduates may elect to acquire additional proficiencies in the areas of: operating systems, business
simulations, data communication systems, decision support systems, and website design and management.
- Problem-Solving Skills
- TCM graduates should demonstrate problem solving competencies and the ability to take advantage of
opportunities, using creativity, logic, analytical and quantitative skills.
- TCM graduates should be able to compose a development plan for a telecommunication system using appropriate
planning, implementation, and telecommunication technology tools. TCM graduates should be able to alter
their telecommunication development efforts to accommodate environmental changes.
- TCM graduates should exhibit and use critical thinking skills.
- Personal Development
- Communication Skills
- TCM graduates should develop the skills necessary to read and write critically and effectively.
- TCM graduates should demonstrate interpersonal, listening, and speaking skills in both independent and
collaborative situations.
- TCM graduates should demonstrate communication skills within an expanding business environment constantly
affected by international, ethical, and diversity needs.
- TCM graduates should develop ethical values and professional attitudes.
- Team/Leadership Skills
- TCM graduates should have the ability to plan and prioritize a project individually and in a team environment.
- TCM graduates should demonstrate individual and team leadership skills.
- TCM graduates should be able to train other employees in an organization to use telecommunication systems
and adapt to technology.
- TCM graduates should demonstrate the ability to explore new opportunities and challenges and then use these
findings to motivate subordinates and peers.
ACADEMIC INFORMATION
To request a Degree Plan application you must have:
- Completed 30 or more semester hours of College credits, and,
- Attained a minimum overall GPA of 2.0.
To request an Admission Application to the College
of Business and Industry you must have:
- Completed English 1113 (Freshman Composition I) or its equivalent, and,
- Completed English 1213 (Freshman Composition II) or its equivalent, and,
- Completed Math 1513, College Algebra, and,
- A current Degree Plan in effect
The TCM major requires that you complete the business core. The 39-semester hour business core consists of:
| | ACCT 2103 | Intro to Financial Accounting |
| | ECON 2113 | Principles of Macroeconomics |
| | MIS 1133 | Fundamentals of Computer Usage |
| | ACCT 2203 | Intro to Managerial Accounting |
| | ECON 2213 | Principles of Microeconomics |
| | MIS 3113 | Business Communications |
| | BLAW 3003 | Business Law I |
| | MGMT 3183 | Principles of Management |
| | MKT 3213 | Principles of Marketing |
| | MGMT 3213 | Principles of Operations Management |
| | BADM 3933 | Business Statistics # |
| | FIN 3213 | Principles of Finance |
| | MGMT 4213 | Business Policy |
| | # = Counts as a Liberal Arts & Sciences Course |
Other academic policies relevant to the TCM major are:
- MINIMUM GRADE REQUIREMENTS (Business):
Students must earn a grade of "C" or better in each required course in the Business Core and required
and/or elective major courses to graduate. Grades lower than a "C" in these areas
on transfer credit will not be applied to the degree.
- EXPERIENTIAL CREDIT LIMITATION (Business):
In order to assure sufficient theoretical course work, a maximum of six hours of internship or other
experiential-based courses will count towards requirements for a degree in any field of business except
Business Education. (Business Education students are required to take extensive internships in education.)
- TRANSFER CREDIT LIMITATION (Business):
Transfer students must complete at least 18 hours or 50 percent of their courses in their major (whichever is
greater) at NSU.
- DOUBLE MAJOR (Business):
Any double major (one of which is in business) must meet all requirements of the business major, including the
business core.
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