Business & Professional Communication

Northeastern State University

College of Liberal Arts

Fall 2009 syllabus for

COMM 3223 Business & Professional Communication

(last updated 04.26.09)

Professor: Amy Aldridge Sanford, PhD

Office: SH 351 Ext.: 3608

E-mail: aldridga@nsuok.edu

Office Hours: See Contact Info on Webpage

Webpage: http://arapaho.nsuok.edu/~aldridga/

Facebook: Amy Aldridge Sanford

Meeting Times and Place: August 21-December 18; MWF 2-2:50 p.m.; SH 210

Your professor’s philosophy of education: I am a facilitator of learning. The participants in any given classroom enter with different paradigms and truths. I aid in the exploration of those truths. I do NOT believe that the instructor is THE holder of Truth; therefore we must all participate to co-construct knowledge and create synergy. When a student starts to feel uncomfortable in his/her existing paradigm that means s/he is growing as a scholar. My desire is that all of my students feel the joy of discomfort from time to time.

Grading Philosophy: "A grade (is) an inadequate report of an inaccurate judgment by a biased and variable judge of the extent to which a student has attained an undefined level of mastery of an unknown proportion of an indefinite amount of material." (Author Unknown)

I prefer intrinsic motivations, and therefore, am not a fan of letter grades. I believe this extrinsic reward is too often the only motivation for students to complete assignments. A college education should be viewed as a privilege and an opportunity to become learned and scholarly. However, until there is a better system, grades will be assigned in this class. Work that meets the minimum requirements of an assignment, is completed on time and displays average involvement with the course content is deserving of a “C.” Higher grades are awarded to work that goes above and beyond the minimum standards to produce papers and presentations that reflect superior intellectual effort, excellence in critical analysis and overall creativity in the approach towards any given assignment. In other words, grades are earned in this class. An “A” is attainable but will require far more than minimal effort.

Required Text:

Alred, G. J., Brusaw, C. T., & Oliu, W. E. (2009). The business writer's handbook (9th ed.). Boston: Bedford/St. Martin's.

ISBN: 978-0-312-47709-7

Catalogue Description of Course: Designed to teach students presentational skills with an emphasis on both public speaking and use of visual supplements. Particular attention is directed toward the business presentation in a professional setting.

Pre-requisites: COMM 1113

Learning Outcomes: By the end of the course, you will have…

1. Confidence in developing and presenting individual and group presentations.

2. The ability to craft effective written documents for business and professional audiences.

3. Knowledge and practice of the skills for effective employment interviewing.

4. Skills for providing professional feedback.

5. The ability to think critically about and analyze professional interactions.

6. Advanced knowledge about a particular career field or interest.

Attendance:

An attendance sheet will be passed out at the beginning of every class period. NOTE: You are absolutely, positively 100% responsible for signing the attendance sheet each class period. If you are late, you must get the sheet and sign it after class… “I forget to sign it” or “I’m sure I was there” will not be sufficient to document your attendance at the end of the semester.

The emphasis on performance and participation in this class requires close attention by students and the instructor to attendance. You are allowed three hours of unexcused absences (i.e., three unexcused absences for a MWF class, two unexcused absences for a T Th class, or one three hour session in the summer or with an evening class). For every one hour of unexcused absence over the limit, 2% will be deducted from your final grade. Absences will be excused only under the following circumstances:

o Absence while under a doctor’s care (written documentation required);

o Absence due to participation in an authorized college activity (advance notification and written documentation required);

o Absence due to attendance at legal proceedings requiring your presence (advance notification and written documentation required); and/or

o Absence due to the death or serious illness of an immediate family member (written documentation required).

I consider an excused absence one in which the absence is beyond your control. (For example, the time of a check up or a dental appointment can be controlled). I will not excuse an absence in which you have to take somebody else to the doctor, hospital, dentist, court, etc. That is why I give you the three unexcused absences. Use them wisely. I think good attendance is very important. Documentation is due by the last day of classes before finals week. An excused notes will only excuse one day of absence unless a memo is attached explaining why multiple dates should be excused.

Missed/Late Assignments:

1. If you miss class, please consult with one of your fellow students for the notes and/or homework. You should contact me AFTER you have tried contacting multiple classmates multiple times.

2. Assignments are due at the beginning of the hour. It is late after that.

3. If you miss a class the day an assignment is due, you must get the work to me BEFORE class. “I got your address wrong” or “my e-mail wasn’t working” will not be accepted as reasons for late assignments.

4. If work is accepted late, it will be 10% off for every day it is late. There are some exceptions for excused absences.

5. Your computer crashing, printer not working, etc. will never be accepted as excuses for late work. It is your responsibility to begin work early enough to accommodate unforeseen circumstances.

Class Participation: You are expected to attend class regularly and be prepared so that you may intelligently discuss assigned material. Proper preparation means reading the assigned chapters and completing daily assignments. Warning: I have been known to count students absent when they are not prepared for class.

Food and Drink: I realize many of you probably do not have a lunch hour. Feel free to bring food and drink to class. Just be sure to dispose of it properly when you are finished.

Classroom Climate: The success of this course is directly related to the sense of community that we will develop in this classroom. Participation is essential to this process. I encourage you to share your views and listen to those of others. Debate and discussion are an important part of the learning process. While there will no doubt be disagreements, I expect the members of this community (including myself) to challenge ideas in a manner that reflects respect and recognition of opposing viewpoints without attacking individuals.

Visitors in the Classroom: We may have visitors in our classroom from time to time. Please make them feel welcome. Encourage them to participate if they would like. Let them know that we are happy to have more voices in our classroom.

Outline of Course:

This class will be divided into multiple sections: Course Orientation, Informative Speaking, Application Packet, The Employment Interview, After the Interview, Group Communication, Persuasive Speaking, and Ceremonial Speaking. The expected course outcomes will be realized through a variety of instructional strategies. Those strategies include, but are not limited to, the following: discussion, demonstration, inquiry and group activities. All of the following assignments and point totals are considered tentative and may change over the course of the semester due to your progress and interests.

Unit	Readings	Lecture	Assignments
Orientation		syllabus	Name tents
Informative Speaking	Presentations, pages 393-402; APA Documentation, pages 142-148	Delivery & Organization	company profile speech
Application Packet	Job Search, pages 294-297; Application Letters, pages 38-42; Résumés, pages 473-490; Salary Negotiations, pages 494-496	Job Search	job posting, application letter, résumé, reference page, salary requirements
The Interview	Email, pages 175-179; Interviewing for a Job, pages 280-282	Job Search	email invitation, questions for the interviewee, questions for the interviewer, in class interview
After the Interview	Memos, pages 325-327; After the Interview, page 283; Acceptance/Refusal Letters, pages 9-11		memo to hire/not hire, follow up letter, acceptance/refusal letter
Group Communication		Group Characteristics (if time)	2-day orientation schedule new employee orientation
Persuasive Speaking		10 steps	proposal speech
Ceremonial Speaking			award presentations/acceptances

All students must take the final on the scheduled date. Put it in your calendar. The test WILL NOT be given early and CANNOT be made up.

Quizzes: Quizzes over the lecture material and/or readings may be given periodically. They may or may not be announced. Quizzes cannot be made up—no matter the reason for the absence. If a student misses the quiz as a result of a university-authorized absence, the missed quiz will not be calculated in the student’s final grade. This policy is in compliance with Section 10.242 in the NSU Faculty Handbook.

Grading: Your grade for this course is based on a point system. Each assignment is worth a set number of points. To determine a letter grade for each assignment, calculate 10% of the points and subtract accordingly. For example, on an assignment worth 75 points, 67.5-75 is an “A,” 60-67.74 is a “B,” etc.

Here’s a place to keep your grades:

Assignment Due Date Points Possible Points Received

____________ ________ ____________ _____________

Total = ___________ divided by __________ = _____%

Percentage breakdown: 90-100% A; 80-89% B; 70-79% C; 60-69% D

Class Grievances: I am willing to meet with you to discuss our class and/or particular assignments. I ask that you please wait 24 hours after you have received a graded assignment to come see me. Before we discuss your work, you are required to type out a document detailing what particular elements of your work you feel merit discussion.

Students with Disabilities: If any member of the class feels that he or she has a disability and requires special accommodations, of any nature whatsoever, I will work with you to ensure that you have a fair opportunity to perform in this class. Please advise me of such disability and the desired accommodations at the close of the first class period. Students with disabilities who need accommodations to achieve course objectives should visit the Office of Student Affairs, Ext. 2120.

Plagiarism: According to Webster’s New Universal Unabridged Dictionary (1983, 2^nd Ed.), to plagiarize is “to steal or pass of ideas or words of another as one’s own…to use created productions without crediting the source…to commit literary theft…to present as new and original an idea or product derived from an existing source” (p.1371). Students in this course will be responsible for authenticating any assignment submitted to the instructor. If asked, you must be able to produce proof that the assignment you submitted is in fact your own work. Therefore, it is recommended that you engage in a verifiable working process on assignments. Keep copies of all drafts of your work, make photocopies of research materials, write summaries of research materials, keep logs or journals of your work on assignments and papers, learn to save drafts or versions of assignments under individual file names on computer diskettes, etc. In addition to requiring a student to authenticate his/her work, the instructor may employ various other means of ascertaining authenticity—such as engaging in internet searches, creating quizzes based on student work, requiring students to explain their work and/or process orally, etc.

NSU’s policy on Academic Misconduct (from http://www.nsuok.edu/policies/academic/misconduct.html): Academic misconduct includes cheating (using unauthorized materials, information, or study aids in any academic exercise), plagiarism, falsification of records, unauthorized possession of examinations, intimidation, and any and all other actions that may improperly affect the evaluation of a student’s academic performance or achievement, or assisting others in any such act or attempts to engage in such acts. Academic misconduct in any form is inimical to the purposes and functions of the University and therefore is unacceptable and prohibited. Any faculty member, administrator or staff member may identify an act of academic misconduct and should report that act to the department head/college dean, Vice President for Academic Affairs or administrative supervisor. Students violating the standards of academic honesty are subject to disciplinary action including reduction of a grade(s) in a specific course, assignment, paper, or project; a formal or informal reprimand at the professorial, dean, or academic vice president level; expulsion from the class in which the violation occurred; expulsion from a program; or expulsion from the University.

Inclement Weather/Disaster Policy: The following are basic premises for the inclement weather policy at Northeastern State University:

1. Classes are expected to be held if at all possible. 2. It is the student's responsibility to receive the information when weather is questionable. 3. Neither students nor faculty are expected to risk life or limb. 4. Faculty members are obligated to hold classes if the University is not closed, unless the faculty member is unable to get to campus.

Policy: During times of inclement weather, decisions concerning day classes will be made by 6:00 a.m. in order for the media to be notified and for students to receive the announcement before they leave home. Decisions concerning night classes will be made by 3:00 p.m.

The following media will be notified regarding closing of the campus:

Radio Stations	Television Stations
KRMG 740 AM Tulsa	KJRH Channel 2 Tulsa
KAYI 107 FM Tulsa	KOTV Channel 6 Tulsa
KTLQ 1350 AM Tahlequah	KTUL Channel 8 Tulsa
KEOK 102 FM Tahlequah	KFSM Channel 5 Fort Smith
KBIX 1490 AM Muskogee	Cable Channel 99 Tahlequah
KMMY 97 FM Muskogee
KVOO 1170 AM Tulsa

The automated attendant message on 918-444-5511 will be modified to include information concerning campus operations during inclement weather.

Common courtesies:

· Please turn off your cell phones while in class. Do not answer the phone OR text during class. It is rude and makes me very unhappy. If you are expecting a very important call, please let me know before class.

· Do not pack up before I dismiss you. You never know when I may say something important or give a last minute assignment. You’re going to want to have that pen and paper handy.

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