Northeastern State University
College of Social and Behavioral Sciences
Social Work Department

SOWK 4994 - Practicum II & Seminar (Section 1688)
Spring 2004
        
INSTRUCTOR:                                     
Name:  Dolores Poole, PhD, Associate Professor
Office:  BA-C157
Office hours: As posted adjacent to office door and by appointment at other times
Telephone:   (918) 499-6537    
FAX: (918) 499-6146
E-mail: poole@nsuok.edu     
Website: http://arapaho.nsuok.edu/~poole/

COURSE TITLE:
SOWK 4994 - Practicum II & Seminar: Monday 4:00 p.m.- 4:50 p.m., Broken Arrow C120

PREREQUISITES:
SOWK 4984 Practicum I & Seminar

COURSE DESCRIPTION:
Practicum II with seminar builds upon Practicum I to complete the applied learning experience necessary for entry level competency in generalist social work practice.  Course is designed to integrate theoretical concepts with applied learning experience in an approved human service agency.  Students complete a minimum of 220 hours in the agency and concurrently attend a weekly seminar on campus that is intended to integrate knowledge, values and skills of generalist social work practice.   

COURSE PURPOSE:    
The purpose of field practicum and integrative seminar is to provide the student opportunities for integration and application of the knowledge, values, skills and ethics of the social work profession that are taught throughout the curriculum and the global context of the social work profession. Learning is enhanced through professionally supervised generalist social work practice by approved agency field instructors. Students develop an awareness of self in the process of providing social work intervention services and practice skills to enhance the well-being of people through the amelioration of environmental conditions that affect people adversely.  Students learn the use of oral and written communications that are consistent with the language of the practicum setting and the profession. Opportunities to critically assess, implement and evaluate agency policies and procedures within  ethical guidelines are provided in seminar assignments and practicum activities.  Practicum placements afford opportunities to provide generalist social services to diverse client systems, including many placements related to work with Native American populations.

EDUCATIONAL OUTCOMES:
1.    Apply critical thinking and research skills within the context of social work
       practice.
    
2.    Understand the value base of the social work profession and its ethical standards and principles as they apply to generalist         social work practice.

3     Practice without discrimination and with respect, knowledge, and skills related to clients’ age, class, color, culture,                    disability, ethnicity, family structure, gender, marital status, national origin, race, religion, sex, and sexual orientation.
    
4.    Identify the forms and mechanisms of oppression and discrimination and apply strategies of advocacy and social change            that advance social and economic justice.

5.     Understand and interpret the history of the social work profession and the social welfare institution and their                             contemporary structures and issues in generalist social work practice.
    
6.     Use of knowledge and skills of generalist social work practice with systems of all sizes.
    
7.     Demonstrate the use of theoretical frameworks, supported by empirical evidence, to understand individual development             and behavior across the life span and the interaction among individuals and between individuals and families, groups,                 organizations, and communities.
    
8.     Analyze, formulate, and influence social policies that promaote social and economic justice.

9.     Evaluate research studies and apply research findings to in generalist social work practice.

10.   Use communication skills differentially across client populations and communities, and with colleagues.
    
11.   Use supervision and consultation appropriate to generalist social work practice.
 
12.     Function within the structure of organizations and service delivery systems and seek necessary organizational change.

13.     Understand the need for cultural sensitivity in the provision of services, including Native American populations.

14.     Recognize ans implement the global context of the social work profession.

INSTRUCTIONAL MATERIALS:
    Royse, D., Dhooper S. & Rompf E. (2003). Field instruction; A Guide for social work students, 4th Edition. White Plains, NY: Longman Publishing Group.
    Field Practicum Manual
    
INSTRUCTIONAL PROCEDURES:
The expected course outcomes will be attained through a variety of instructional strategies and practicum experiences intended to complement the student’s life experiences and formal education. Those instructional strategies to be used in integrative seminar include, but are not limited to, the following: class discussion, group activities, case studies, video presentations,  guest speakers, oral presentations by the faculty liaison and students. Students will complete four (4) projects they have researched and critically analyzed. In practicum the student’s learning experiences a will determined by the student’s Educational Contract and opportunities provided by the agency.

COURSE OUTLINE:
Sessions    Communication Skills.
1 & 2        Assignments:    Submit Role Play Activity Summary and Daily Log sheets.
    
Sessions.    Generalist Social Work Practice and the use of Theoretical Frameworks.
3, 4, 5, 6    Assignments: Complete role play activity, view video, and complete assessment
& 7            forms, submit Daily Log sheets, and complete and present Case Analysis paper.
        
Sessions     Critical Thinking and Research.
8, 9, & 10   Assignment: Complete Critical Analysis paper and submit Daily Log sheets.

Sessions     Mechanisms of Oppression and discrimination, advocacy, and social change.
11, 12,       Assignments: Locate and discuss current media reports related to social work
&13           concerns, participate in weekly seminar discussions regarding connecting advocacy and social change to field                           experience, and submit Daily Logs.

Sessions     Use of Self and Evaluation of Practice
14 & 15     Assignments: Complete a Process Recording which focus on self awareness/ professional use of self and submit                       Daily Logs sheets.

Session 16    Final Evaluation
                    Assignment: Final Student Performance Evaluation, Field Practicum Assessment, and Evaluation of Liaison by                         Student and Field Instructor.

ASSIGNMENT DUE DATES:
Handouts fully describing the requirements of the four major assignments/projects will be distributed and discussed. Assignments are due at the beginning of the class period on the date indicated in the class schedule or at the time the assignment is given. No assignments will be accepted late unless prior arrangements are made with the instructor. Assignments which are accepted late will receive a minimum grade reduction of one letter grade (10 points).

STUDENT EVALUATIONS:
Consistent and punctual attendance at integrative seminar and practicum is both expected and required for your successful completion of this course. For a passing grade in the course a student must attend a minimum of 80% of the seminar sessions with minimum tardiness and leaving class early. A minimum of 220 hours is completed at the practicum agency. The student’s work hours at the agency must be set at the beginning of the semester and the student is expected to maintain regular and punctual attendance.  

Students are expected to be present and ready to start seminar at the scheduled time.  Late arrival to seminars cannot be avoided in some situations, however, it is disruptive and when chronic will affect your grade for professionalism. Chronically leaving seminar early may also affect your grade.

Additionally, students are expected to take responsibility for his/her learning.  The sharing of insight, experiences, and asking questions contribute to the quality of the seminar discussions. Students are expected to be prepared to contribute to the discussion and to participate fully in seminar.

Practicum:

Each student is expected to complete a minimum of 220 hours over the course of the entire semester in the assigned practicum agency. A student may not accumulate hours before the semester begins or after the semester ends to apply toward the total required hours, unless this has been approved by the practicum coordinator and faculty liaison. Practicum students cannot finish their practicum more than two weeks before the end of the semester, including finals week, regardless of the number of hours accrued.  
        
The grade for practicum is recommended by the field instructor and equals one-half the grade for the course. The practicum grade is based on the student's performance in the agency, progress in meeting the course objectives, and completion of the tasks/activities in the student's Educational Contract. Mid-term and Final Performance Evaluations are completed by the field instructor.   
    
Seminar:

Students attend weekly integrative seminar and are expected to come prepared to contribute to the discussion. During the semester each student will complete a video role play exercise and assessment, write a case analysis, write a critical analysis paper, and complete a process recording focused on self awareness (See course handout) , keep a daily log of practicum experiences and be responsible for completion of required paper work such as the Educational Contract, Memo of Agreement, and evaluations.

1.    Participation is expected and indicates a student’s preparation, commitment, and level of interest.  Seminar participation             involves interaction with fellow students and the instructor, not simple presence in the classroom. Respect for other                 students and their divergent views and beliefs is expected.  

2.    The student’s Final Performance Evaluation will constitute the formal written evaluation
        utilized in the course.

3.    Grades will be computed as follows:
        Student performance in practicum agency..............50%
        Integrative Seminar............................................... 50%
                            
The final grade for this course is assigned by the faculty liaison. The grade will be based on the  student's performance in the above referenced areas. The following grades are possible:
    
    (P) PASS     -     The student must
                1) complete a minimum of 220 hours in practicum and receive a passing grade,                
                2) attend 80% or more of seminar sessions,
                3) receive 80% or more for professionalism,
                4) submit all written work with an minimum average grade of 80%, and
                5) maintain a portfolio which meets all requirements.            
    (F) FAIL    -     Students who do not meet the minimum course requirements (below 60%) in seminar or receive a failing                                 grade practicum.
    
    (U)        -     In individual situations of students who have not failed the course, but also do not meet the requirements for a                             "pass" grade may receive a "U" grade.     
    (I)        -     A grade of incomplete (I) may be assigned in certain situations when a student is unable to complete the required                       hours because of factors beyond the control of the student.
        
        NOTE: Please refer to the Practicum Manual for more information regarding course grading.

4.    Students should not withdraw form this class without being discussed with their faculty liaison and Practicum Coordinator.        Students who are permitted to withdraw are advised that it is their responsibility to check the NSU schedule for the                semester for the official last date when they may drop a course with an automatic “W”. Students dropping the course                 after that date, you will receive the grade you have earned up to the drop date. The grade “W” will be assigned if your            grade is a “D” or higher and an “F” will be assigned if you stop attending and have not turned in assignments or have not        taken scheduled examinations prior to the official drop date.

5.    Students wishing to visit with the professor may visit with them in their office which is listed on page one. Office hours are        posted adjacent to the office door.

Portfolio:

Students will maintain a three-ring binder which will be the repository of course related materials generated during the semester. Portfolio requirements will be included in a course handout (Page 9).

ADA COMPLIANCE:
If any student feels that he/she has a disability and needs special accommodations, please advise the instructor of such disability at the first class attended.  

Seminar:

    It is assumed that class will be held as scheduled unless otherwise notified. In the event of inclement weather or disaster an official announcement of the cancellation of classes will be made through the local news media, by the university. The instructor will be as accommodating as possible to students who feel that driving to campus during inclement weather or a disaster would be hazardous to their health and well being. Students should always use good judgement when evaluating their own situation relative to inclement weather and natural disasters.         

Practicum:

    Practicum students should also become aware of and follow their agency’s inclement weather policies and procedures. If on-campus classes at the university are cancelled and the agency is open the student would be expected to attend practicum. If the agency is closed and the university is open for classes the student would not attend practicum that day and no hours would be accrued toward the required minimum number of hours.

BIBLIOGRAPHY

SOWK 4984 & SOWK 4994

Aiello, T. (1999). Child and adolescent treatment for social workers. New York: Free Press.

Allen-Meares, P. & et al. (2000). Social work services in schools. Boston: Allyn and Bacon.

Alperin, D. E. (1989). Confidentiality and the BSW field work placement process. Journal of Social Work Education, 25(2), 98-108.

American Psychological Association. (2000). Publication manual, 4th ed. Washington, DC: American Psychological Association.

Baker, R. L. (1999). The social work dictionary, 4th. Washington DC: NASW Press.   

Becherman, A. & Burrell, L.  (1994).  "A rock and a hard place:  Trying to provide culturally-sensitive field experiences in rural, homogeneous communities."  Journal of Multicultural Social Work 3(1), 91-99.

Blake, R.  (1994).  "Diversity, common human needs and social welfare programs:  An integrative teaching strategy."  Journal of Teaching in Social Work  10(1/2), 129-135.

Brill, N. (1990). Working with people: The helping process. White Plains, NY: Longman.

Cancian, F. M. & Oilker, S. J. (2000). Caring and gender. Thousand Oaks: Sage

Chiaferi, R. & Griffin, M. (1997). Developing Fieldwork Skills: A Guide for Human Services, Counseling, and Social Work Students. Pacific Grove CA: Brooks/Cole Publishing Co.

Cournoyer, B. (1999). The social work skills workbook, 3rd. Pacific Grove CA: Wadsworth.

Cox, C. & Ephross, P. H. (1998). Ethnicity and Social Work Practice. New York, NY: Oxford University Press.

Crosson-Tower, C. (2001). Exploring child welfare: A practice perspective. Needham
Heights, MA: Allyn & Bacon

Dawson, S. E.  (1994).  Fieldwork among the Navaho:  Implications for social work research and practice.  Journal of Multicultural Social Work.  3(1), 101-11.

Demo, D. H., Allen, K. R., & Fine, M. A. (2000). Handbook of Family Diversity. New York, NY: Oxford Press.  

Downs, S. W., Moore, E., McFadden, E. J.& Costin, L. B. (2000). Child Welfare and Family Services: Policies and Practice, 6th ed. Boston: Allyn and Bacon

Early, T. J. & GlenMeye, L. F. (2000).  Valuing families: Social work practice with families from a strength perspective. Social Work, 45(2).118-130.   

Edwards & Edwards.  (1980).  "American Indians:  Working with individuals and groups."  Social Casework 61, 498-506.

Farley O., Smith, L., &Boyle, S. (2003). Introduction to Social Work (9th ed.). Boston: Allyn and Bacon

Feiner, H. A., & Couch, E. H. (1985). I've got a secret: The student in the agency. Social Casework, 66(5), 268-274.

Fortune, A., Pearlingi, B., & Rochelle, C. D. (1992). Reactions to termination of individual treatment. Social Work, 37(2), 171-178.

Gardner, F. (2000). Designing evaluations: Illuminating social work practice for better outcomes. Social Work, 45(2). 176-182.

Garland, D. R., & Escobar, D. (1988). Education for cross-cultural social work practice. Journal of Social Work Education, 24(3), 229-241.

Gibb, L. & Gambrill, E. (1996). Critical thinking for social workers. Thousand Oaks: Pine Forge Press.

Gibbs, L. & Gambrill, E. (1999). Critical thinking for social workers: Exercises for the helping professions. Thousand Oaks: Sage.

Giddings, M. M.., Thompson, K. K., & Holland, T. P. (1997). The relationship between student of agency work climate and satisfaction with practicum. ARETE, 21(2), 25-35.

Gilbert, N., & Terrell, P. (2002). Dimensions of social welfare policy (5th ed). Boston: Allyn and Bacon.

Gilberman, M.(1995). What Social Workers Do. Washington, DC: NASW Press.

Ginsberg, L. H. (2001). Social work evaluations: Principles and methods.Needham
Heights, MA: Allyn & Bacon.

Gonchar, N. & Adams, J. R. (2000, Fall). Living in cyberspace: recognizing the importance of the virtual word in social work assessments. Journal of Social Work Education, 36 (3). 587-596.

Gutierreq, L. M.  (1990).  "Working with women of color:  An empowerment perspective."  Journal of Social Work 35(2), 149-152.

Hepworth, D. H., & Larsen, J. A.(1990). Negotiating goals and formulating a contract.  In Direct social work practice: Theory and skills (pp. 336-371).

Hepworth, D. H., & Larsen, J. A. (1990). Direct social work practice. Belmont, CA: Wadsworth.

Hilton, D. B. & Russell, R. K. & Salmi, S. W.  (1995).  The effects of supervisor's race and level of support on perceptions of supervision.  Journal of Counseling & Development 73(5):  559-563.

Holosko, M.. J. & Feit, M. D. (1996). Social work practice with the elderly, 2nd. Toronto: Canadian Scholar’s Press.

Iatridis, D. (1994).  Social Policy:  Institutional context of social development and human services.  Pacific Grove, CA:  Brooks/Cole Publishing Co.

Jacobs, C. (1991). Violations of the supervisory relationship: An ethical and educational blind spot. Social Work, 36(2), 130-135.

Johnson, L. (1995).Social Work Practice: A Generalist Approach. 5th Ed. Needham Heights, MA: Allyn and Bacon.

Kagle, J. D. (1996). Social work records, 2nd ed. Prospect Heights, IL: Waveland Press.

Kiser, P. M. (2000). Getting the most from your human services internship: Learning from experience. Belmont, CA: Wadsworth/Thomson Learning.

Kirst-Ashman, K. K. & Hull G. H. (2001). Macro skills workbook: A generalist approach.
Belmont, CA: Wadsworth/Thomson.

Kirst,-Ashman, K. & Hull, G. (2002). Understanding generalist social work practice (3rd
ed.) Pacific Grove CA: Brooks/Cole.

Levy, C. S.  (1992).  Social work ethics on the line.  New York:  Haworth Press.


Lum, D. (1986). Social work practice and people of color. Pacific Grove, CA: Brooks/Cole.

Mallon, G. P. (1998). Foundations of social work practice with lesbians and gays. New York: Harrington Park press.

Manning, S. S. (1997). The social workers as a moral citizen: Ethics in action. Social Work, 42(3). 223-230.

Myers, L. L. & Thyer, B. A. (1997). Should social work clients have the right to effective treatment? Social Work, 42(3), 288-299.

McClain, G. D. (1995).  "Spiritual discernment and social justice."  Christian Social Action (8/5), 8-12.

Mesbur, E. S. (1991). Overview of baccalaureate field instruction:  Objectives and outcomes.  In D. Schneck, B. Grossman,  & U. Glassman (Eds.), Field instruction in social work: Contemporary issues and trends. Dubuque, IA: Kendall/Hunt.

Miller, I. (1987). Supervision in social work. In A. Minohan (ed), Encyclopedia of Social Work, NASW.

Nichols-Casebolt, A., Krysik, J., & Jerman-Currie, R. (1994).  "The povertization of women, a global phenomenon."  Affilia 9(1), 9-29.

Pope, K & Vasquez, M (1998). Ethics in Psychotherapy and Counseling: A Practical Guide, 2nd. San Francisco, CA: Jossey-Bass Press.

Popple, P.R. and Leighninger, L., (1993). Social work, social welfare and American society. Boston, Allyn and Bacon.

Reamer, F. G. (1989). Liability issues in social work supervision. Social Work, 34(5), 445-448.

Royse, D.(1991). Single system designs. In Research methods for social workers. Chicago: Nelson-Hall.

Royce, D., Dhooper, S. S., & Rompf, E. L. (1999). Field instruction: A guide for social work students, 3rd. New York: Addison Wesley Longman, Inc.

Russo, J .R. (1993). Serving and surviving as a human services worker.
Prospect Heights, IL: Waveland Press.

Rugs, D & Kutask, K.  (1994).  "Evaluating children's mental health service systems:  An analysis of critical behavior and events."  Journal of Child and Family Studies 3(3), 249-62.

Samatrai, K. (1996). Interviewing in Health and Human Services. Chicago: Nelson-Hall Publishers.

Schroeder, L. O. (1995). The legal environment of social work. Washington DC: NASW Press

Schwartz, G. (1989). Confidentiality revisited. Social Work, 34(3), 223-226.

Seedberg, S.  (1992).  "Self-determination: historical perspectives and effects on current practice."  Social Work 34, 33-38.

Smith, L. (1993).  "Rural poverty;  The forgotten poor."  In Social Problems Annual Editions 21st Edition.  The Duskpin Publishing Group, 124-127.

Sweitzer, H. F. & King, M.A. (1999). The successful internship: Transformation and empowerment. Pacific Grove, CA: Brooks/Cole Plublishing  

Szuchman, L.T. (2002). Writing with style: APA style for counseling. Pacific Grove, CA: Brooks/Cole.

Taffel, R. (1991).  "The politics of mood:  Depressive caretaker relationships."  In M. Bogard's (Ed.) Feminist approaches for men in family therapy.  New York:  Harrington Park Press,  153-177.

Thomlison, B., Rogers, G., Collins, D., & Grinnell, R. (1996). The Social Work Practicum: An Access Guide, 2nd. Itasca, IL: F. E. Peacock Publishers, Inc.

Van Soest, D. (1992).  "Incorporating peace and social justice into the social work curriculum."  National Association of Social Workers.

Walter, C. A. & Sadler, L. C. (1997). The role of field liaison in identifying learning/teaching styles to facilitate student learning. ARETE, 21(2), 50-60.

Wetzel, J. W. (1994).  Depression: Women-at-risk.  Social Work in Health Care 19 (314), 85-108.

Winton, M. A. (2001). Child abuse and neglect: Multidisciplanary approaches. Needhan Heights, MA: Allyn & Bacon.

Northeastern State University
College of Social and Behavioral Sciences
Social Work Department
Tahlequah, OK

PRACTICUM II - REQUIRED PAPERS AND PORTFOLIO REQUIREMENTS
                    
Student Log (Refer to Practicum Manual)
Students will keep a log of each days activities and experiences. A log is required for each day in which hours are accumulated towards the minimum of 220 hours that are required. Submit logs weekly in seminar

Practicum Hours Form (Refer to Practicum Manual).
Students are expected to maintain a cumulative total of hours spent in the practicum agency using the Practicum Hours Form found in the Practicum Manual. The Practicum Hours Form is to be  available for review upon request and submitted with the Final Student Performance Evaluation.

Required Seminar Papers
Papers should include a cover sheet/Title Page, body of the paper, and a bibliography, if appropriate to cite relevant literature. All sections of the paper should be stapled in the upper left hand corner. Papers are to be typed, double spaced, #12 font and uniform 1" margins. APA style and guidelines should be utilized. Papers should be grammatically correct, comprehensive and clearly written. The length of the paper will be determined by individual faculty. If accepted late the paper will receive a reduced grade. Variations in these requirements may be made by individual faculty liaisons.

Paper #1 and Related Activities (Due: set by liaison)

    Interview Role Play Activity -  Student participate in two role play activities, one as a social work student and another as a client. The purpose of the activity is to demonstrate generalist social work skills such as establishing rapport, interviewing and gathering data, assessing and making plans/contracts, and termination. The role play will be video taped and later viewed by the seminar group. Interview skills will be assessed and critiqued using the Assessment Form (see pages 4-5). For the written assignment requirements and other expectations for this assignment see page 3.  

Paper 2 and Class Presentation (Due: set by liaison)

    Case Analysis - Complete and write a biopsychosocial (including an ecomap and genogram) assessment of one of your clients (individual). With the approval of your agency, and the client, you should use all available sources of information to write the assessment, ie. existing case record(s), referral sources, and an interview(s) with the client. Use the Attached Case Analysis outline (pages 6-7) to guide your data gathering and to write the report. Include all the headings in the outline in the written assessment.


Paper 3 (Due: set by liaison)

    Critical Analysis - This assignment has two parts: 1. ISSUE:  Select a controversial client, agency, or professional practice issue from your practicum that you have dealt with or observed. Write a critical analysis of the issue. Your critical analysis should include: 1) summary of the key points of the issue, 2) arguments and evidence for and against the issue, 3) your position and reasoning, and 4) your conclusions. 2. ARTICLE:  Select and critically analyze a current article on the issue you have selected. List the reference at the top of the page using APA style and then a brief analysis. Your critical analysis of the article should included: 1) a summary of the issue, 2) the author's thesis or position on the issue, 3) what facts or research do they use to support their position, 4) do they discuss or recognized other possible positions? 4) evaluate the data which are presented in the article, 5) present your analysis of the article and your conclusions, ie: did you agree with the author, did you note any research bias, etc.

    NOTE: Controversial issues might include, but are not limited to: poverty, Aids/IHV, abortion, confidentiality, agency eligibility policies, use of natural or alternative health practices, globalization, genetic manipulation, managed health care, end of life issues, corporal punishment, incarceration vs rehabilitation, social work in secondary settings, etc,
Paper 4 (Due: set by liaison)

    Process Recordings: This assignment requires the student to complete one full process recording of an interaction with an assigned client. The following process recording guide is to be use in this assignment.  In the reaction section students should focus on their developing self awareness and conscious use of self. When reviewing and reflecting on the interaction students should note awareness of their feelings, perceptions of how the client perceives them, use of personal information, and skill level.

Generalist Social Work Skills
Role Play Activity

Student Assignment:
    
Develop a case situation involving an interview with a CLIENT and the use of generalist social work skills. Any role play interview with someone other than a client (ie. a relative or other collateral) must be approved by the instructor.

The case scenario should relate to your placement agency and to your role as a social work student.

Another student will be assigned by the instructor to play your client. Each student will play themselves as a student social worker and will also play a client for another student.

Interview:

The interview will be "expedited" (about 15 minutes) and will be completed during seminar. The interaction should involve the use of two or more generalist social work skills. In the interview students should cover establishing rapport, the purpose of the session, plans for further contact, summary of the session, and termination of the interview.  

The role play activity will be video taped and also observed by the seminar group. The role play should not be scripted or rehearsed. After all interviews are completed the videos will be viewed and each student will critique their interview and complete an assessment form. Students will also receive assessment forms from other members of the seminar group and the instructor.

Written Assignment (2 pages max):

Two week before the role play exercise the student will submit
(2 copies) of a brief summary of the following:
    
    1. Overview - Set the stage for the interview.  Briefly explain the purpose of the interview, presenting problem(s), and                 location of the interaction (office, clients home).
    
    2. Social worker role: In a short paragraph explain your role, who you are, and your responsibilities.

    3. Client: Describe your client's appearance, personality, culture, SES, household and living arrangements, etc. If the person         to be interviewed is someone other than your client you  must also include a description of that person, their attitude,                 relationship to the client, purpose of interview, etc  

A copy of the written summary will be given to the student playing the client. As you plan to play the client think about the interview and try to place yourself in the client's situation. The client will have only the brief overview and will need to "ad-lib" most of the responses during the role play. Do not make it too easy on the interviewer but also do not make it too difficult.    


Interview and Generalist SW Skills Demonstration Role Play

EVALUATION  FORM

Student:                                                                                                               Date: ___________________
Rater name:                                                                                                   Self _____ Client_____ Observer  _____

The assessment will be completed on three components of the interview: 1) Relationship building, 2) Verbal and Listening Skills, 3) Non-Verbal Behavior, and other generalist SW Skills.  Skills are to be critiqued by using the scale provided and supported by using the comment section.

-2                            -1                                     0                        +1                                  +2
Unsatisfactory   Needs Improvement            N/A                Satisfactory                         Good  


PART 1: Relationship Building

     1.   The student greeted and talked with the client in a way that helped the person feel more comfortable in the interview                 session.
            Comments:                                                                                                             

     2.    The student was able to learn about the client's concerns and/or feelings about the interview.
            Comments:                                                                                                             
     
    3.    The student clearly communicated the purpose of the interview and what would happen during the session.
           Comments:                                                                                                             

    4.    The student was non judgmental and was able to convey respect, warmth, and empathy.
           Comments:                                                                                                             

    5.    The student demonstrated a "strengths perspective" in interviewing and was able to surface and/or reframe to a more                positive attribute of the client's behavior.
           Comments:                                                                                                             

PART II: Verbal and Listening Skills
                        
     1.    The student responded to issues and feelings as they occurred yet was able to keep the interview focused.
            Comments:                                                                                                             

     2.    The student was able to gather relevant information with balance between focus on person, problem, and the                             environment.
            Comments:                                                                                                             

     3.    The student refrained from advising or giving premature solutions.
            Comments:                                                                                                             
                
     4.    The student demonstrated appropriate use of "open ended" questions, "closed" questions, and clarifying questions.
            Comments:                                                                                                             

     5.    The student demonstrated use of "minimal encouragement" and "silence" as a way to get additional information from the             client.
            Comments:                                                                                                             

PART III: Physical Attending and Non-Verbal Behavior

 1.    The student was able to remain calm without becoming flustered in the session.
            Comments:                                                                                                             

 2.    The student demonstrated congruence between verbal and non-verbal behavior.  
            Comments:                                                                                                             
   
 3.    The student demonstrated appropriate eye contact and attentive body posture.
        Comments:                                                                                                             

 4.    The student's voice was audible and clear while use of arms/hands were moderately expressive.
        Comments:                                                                                                             

 5.    The student's rate of speech and level of pitch were appropriate while demonstrating warmth in the tone of voice.
        Comments:                                                                                                             

PART IV:     Social Work Skills and Qualities
        
    Using the scale on page one rate the student social worker on the following social work skills and qualities. Use “0" if a specific attribute was not observed. For further information on theses skills and qualities refer to:
    Cournoyer, B. (2000). The Social Work Skill Workbook, 3rd, Pacific Grove, CA: Brooks/Cole Publishing Company.  
    
    Social Work Skills        

____    preparing            ____    beginning        ____  exploring
    
____    assessing            ____    contracting        ____ working and evaluating

    Social Work Qualities
                                    
____    empathy             ____      respect        ____    authenticity

____    self-understanding        ____    self-control        ____    understanding sw values and ethics

____    professional social work knowledge             ____    responsible assertiveness

Additional comments:

CASE ANALYSIS
with Client Contract

Objectives: The written case analysis and oral presentation are a critical part of the unit on generalist social work practice in the practicum setting. In addition to demonstrating the use of generalist social work skills this required paper and class presentation enables the student to link course objectives to a specific client situation.

PAPER: See requirements above. All marginal headings and subheadings should be used.

ORAL PRESENTATION: Students are expected to present their case study at a regularly scheduled seminar session. The faculty liaison will assign the date and time for the oral report. This will be a formal case presentation to the seminar group, approximately 15 minutes in length. The case should be deidentified and changed to protect the confidentiality of the information.

 CASE ANALYSIS OUTLINE
    
    Refer to: Cournoyer, B. (2000). The Social Work Skill Workbook, 3rd, Pacific Grove, CA: Brooks/Cole Publishing Company            

I.     Description
    A.     Relevant client information
        1.    Name/Address/Phone number
        2.    Date of Birth
        3.    Social Security Number
        4.    Source of income
        5.    Name/relationship/ages of other household members
        6.    Other relevant information

II.    Referral Information
    A.    Source of referral, date, relationship to client, etc.
    B.    Process by which referral was made
    C.    Problem(s), issues, and/or concerns as viewed by the person making the referral
    D.    Other relevant collateral data

III.    Client, Family/Household, and Community System
    A.    Description of client system
    B.    Description of family and household system (Attach genogram of clients family/household)
    C.    Description of clients social/ecological (community) system (attach an ecomap)
    D.    Strengths and resources
    
IV.    Presenting Problem(s) and Initial Goals                    
    A.    Client's perception of the problem(s) and goals
    B.     Identify differences, if any, between client's and referent's perception of the problem(s)/issues        
    C.    Client's efforts to address the Problem

V.    Social History and current social circumstances
    A.   Developmental
    B.   Personal and Familial
    C.   Medical/Physical
    D.   Psychological/emotional
    E.   Educational
    F.   Employment/vocational training
    G.   Recreational
    H.   Religious/spiritual
    I.    Prior psychological or social services, additional information, if appropriate
    J.    Critical Incidents
    K.   Sexual
    L.    Drug and alcohol
    M.   Other

VI.    Tentative Assessment                
    A.    Person
        1.    Client's view of self, abilities, strengths, etc
        2.    Client's mood and emotional state
        3.    Assess appropriateness of clients developmental stage and psychosocial development
        4.    Competence to complete developmental tasks
        5.    Assess risk to well-being of client and others        
    B.    Family/Household/Primary Social System
        1.     Assess problem in relation to the family/household system's identity and structure
        2.    Assess the problem in relation to the dominant emotional climate within the system
        3.    Assess the system in terms of it's life cycle phase
    C.    Environment
        1.    Assess the problem in relation to environmental resources
        2.    Assess cultural/ethnic group as a resources
    D.     Brief summary restating the case assessment

VII.    Contract
    A.    Problem(s)
        1.     Client-defined problems
        2.    Worker-identified problems
        3.    Agreed upon problems needing work
    B.    Final Goals of services including, time frames and
            measurements
    C.    Plans
        1.    Summary of agreed upon approach and differential roles of client and worker
        2.    Client's tasks or action steps
        3.    Social worker's tasks or action steps
    D.     Plans for evaluation progress and reassessment of approach
    E.    Plans for termination of services     

 PROCESS RECORDING GUIDE

____________________________________
Client Name
_______________________
Date of Interaction

I.     Purpose of Interview
    
    (Briefly describe the purpose and goal(s) of the interaction)
    
                                
II.    Observations

    (The students observations and general impressions of the physical and emotional climate of the interview. Include a description of the clients appearance and demeanor)
    

III. Content

    (Record the entire interview verbatim. Students should list their feelings, reactions, and responses as they occurred during the interview. The field instructor provides feedback
______________________________________________________________________________
Field Instructor                Interview                  Student


            
    
                (Follow this format and use as many pages as
                needed for the complete interview)
            
IV.    Post Interview Assessment

 (Students record their impressions of the interaction. Was the goal(s)/purpose of the interview met? Students should also     include an overall assessment of their level of knowledge and  skills, awareness and mastery of their own feelings, motivation,  etc.)     
    

V.    Student Social Workers Role and Skills

    (Discuss and assess the various roles played and skills used     by the student during the interview)


VI    Plan (Summarize plans and goals for next interaction, if any)

PORTFOLIO REQUIREMENTS
                    
                    Practicum 1 and 2

Student will maintain a portfolio of course related materials which are generated as the semester progresses. The portfolio should be a three-ring binder. The various sections listed below should be separated by divider pages with tabs. The portfolio should be taken to supervisory conferences with the field instructor. The portfolio should also be available for review by the faculty liaison during agency visits, individual conference, or upon request.

The portfolio should contain the following:  

1.     Memo of Agreement.


2.    Educational Contract for current semester.


3.    Practicum Hours Form (cumulative hours) for current semester


4.     Student Logs for the current semester for each day or part of day spent in practicum or practicum related activities                 approved by the field instructor.


5.    Evaluations: Midterm and Final Student Performance Evaluation for the current semester.


6.     Weekly Field Instructor-Student Conference Check List for the current semester (if completed by the field instructor).


7.    Seminar papers for the current semester (4).
        
    

8.     Copies of any other written materials which demonstrates attainment of course objectives.


9.     Verification of liability insurance coverage.