NSU Broken Arrow Library-ILL and Doc. Del Services

Interlibrary Loan/Document Delivery Borrowing Service

Broken Arrow Campus: Interlibrary Loan/ Document Delivery
           Phone:    (918) 449-6453
           Fax:        (918) 449-6454
           Location: Broken Arrow Library
                           2d Floor, Building A

Questions? Contact Pamela Louderback

Interlibrary Loan/Document Delivery retrieves library materials that the NSU Broken Arrow Library does not own or currently have available for circulation. ILL/DD is a service available to all students, Faculty, and Staff of NSU (subject to Fair Use restrictions of sections 107 and 108 of the U.S. Copyright Law). No fee is charged for this service. Patrons not affiliated with NSU or requesting items outside of Fair Use restrictions should contact a local public library. To request books or photocopies of periodical articles, fill out one of the request forms by clicking the ILLIAD link below.

ILLIAD

(online Interlibrary loan and document delivery tool)

Frequently Asked Questions:

How do I submit a request?	How much will it cost?	What's the difference between ILL and Document Delivery?
How soon will I get it?	Can requests be turned down?	What might delay ILL requests?
Who do I contact?	How long can I have it?	What if I lose an ILL item?

What's the Difference between ILL and Document Delivery?

Interlibrary Loan	Document Delivery

Borrows materials from instututions other than the NSU libraries	Borrows materials from the NSU Tahlequah and/or NSU Muskogee Libraries
These materials are ordered from thousands of other libraries throughout the nation	These materials are ordered from one of the NSU campuses
The loan period is determined by the lending library and is sometimes limited	Items circulate according to the usual check out time allowed by the library
Most lending institution do not permit renewals	Most items can be renewed
May take approximately 2 to 4 weeks from the time your request is processed	Items are usually received within 3 working days

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How do I submit a request?

Fill out the appropriate request form located here on ILLIAD online .

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How much will a request cost?

Interlibrary Loan/Document Delivery requests are to NSU students, faculty and staff. The average cost for a completed ILL transaction in the United States is over $30 per request, however, none of this is charged to our patrons.

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How soon will I get my material?

It's a good idea to plan ahead and do your research early. It is also imperative that you fully and properly fill out your request forms to ensure there are no delays. Document delivery requests are processed immediately and usually arrive in the Broken Arrow Library within 4 working days via the campus mail. InterLibrary Loan requests are usually processed and completed within 7-21 days although some can take longer. Either way, the library staff will contact you via phone or email when you materials have arrived.

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What might delay my request?

Inaccurate information, especially inaccurate citation information, may slow your request. Be sure to fill out all information requested on the form and that title, issue and page information is accurate. Including periodical ISSN numbers is helpful. ILL electronic forms that are insufficiently filled out will not process. And be sure to put a date on your form that reflects the time past which you no longer need the information you are requesting.

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How long will I be able to keep the material?

Interlibrary Loan is an agreement between libraries which may be rescinded at any time. The lending library may set limitations or restrictions on loans. The loan period is determined by the lending library. Renewals are also at the discretion of the lending library. Note that most lending institutions do not permit renewal of Interlibrary Loan items.

For Document Delivery, books are allowed to circulate according to the usual check out time allowed by NSU's library.
Most items can be renewed if needed longer. To renew materials by phone call 449-6453.

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Can Requests be turned down?

Some materials are generally NOT available through Interlibrary Loan: rare, fragile, or unique materials; audiovisual materials; most dissertations; entire volumes of periodicals; and items located in Reference or Special Collections. Copyright guidelines require "fair use" limits on interlibrary loan borrowing. NSU-BA is permitted to request up to five articles from any one journal during a calendar year under "fair use" guidelines. After five requests have been processed, the library must begin paying copyright fees on each article; fees set by the copyright holder. Your request may be turned down if the copyright fee is excessive, or if copy permission cannot be obtained from the copyright holder. Sometimes a library cannot be found that will loan the material, especially if the material is newly published.

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What will happen if I lose an ILL item (or the "grim reaper" cometh)?

Seriously, as a borrower, you are responsible for all library materials you borrow, and will be responsible for all costs (including replacement, processing, and billing fees) that the other library charges. So be a careful, responsible borrower! Return

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