Our focus is on YOU

. . . for the next 100 years!
Go River Hawks!
NSU Centennial Year
1909-2009
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Office: NSU-BA Campus B-124A Link to NSU Email: jones013@nsuok.edu
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Phone: (918) 456-5511 Ext: 6518 Or 918-449-6518
Cell: 918-519-6775
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Principles of Information
Systems Online and
Lecture |
Dept of
Information Systems and Technology |
Business Communications Online and Lecture |
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Product
Development and End User Adoption(Only in Summer) |
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. . . It is not the critic who counts
famous
people, but not so famous quotes . . . |
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MONDAY |
TUESDAY |
WEDNESDAY |
THURSDAY |
FRIDAY |
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By Appt |
By Appt |
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Office 12-3pm |
Office 12-3pm |
By Appt |
By Appt |
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“It is not the critic who counts, not the man who points out how
the strong man stumbled, or where the doer of deeds could have done them
better. The credit belongs to the man who is actually in the arena; whose face
is marred by dust and sweat and blood; who strives valiantly; who errs and
comes short again and again; who knows the great enthusiasms, the great
devotions, and spends himself in a worthy cause; who, at the best, knows in the
end the triumph of high achievement; and who, at worst, if he fails, at least
fails while daring greatly, so that his place shall never be with those cold
and timid souls who know neither victory nor defeat.”
~ Teddy Roosevelt
“Achieving competitive success through people involves
fundamentally altering how we think about the work force and the employment
relationship. It means achieving
success by working with people, not by replacing them or limiting the scope of
their activities. It entails seeing the
work force as a course of strategic advantage, not just as a cost to be minimized
or avoided. Firms that take this
different perspective are often able to successfully outmaneuver and outperform
their rivals.”
~ Jeffrey Pfeffer
in Competitive Advantage Through People
"The old general rule was that educated people
did not perform manual labor. They managed to eat their bread, leaving the toil
of producing it to the uneducated. This was not an insupportable evil to the
working bees, so long as the class of drones remained very small. But now,
especially in these free States, nearly all are educated--quite too nearly all,
to leave the labor of the uneducated, in any wise adequate to the support of
the whole. It follows from this that henceforth educated people must labor.
Otherwise, education itself would become a positive and intolerable evil. No
country can sustain, in idleness, more than a small percentage of its numbers.
The great majority must labor at something productive."
~Abraham Lincoln (from the September 30, 1859 address before the
Wisconsin State Agricultural Society)
“The only way to
grow is to treat customers so well they come back for more, and tell their
friends about us. That’s how we’d all
like to be treated as customers…Golden Rule behavior is the basis for loyalty. And loyalty is the key to profitable
growth.”
~Andy Taylor CEO of
Enterprise Rent-A-Car
"Fix Reason firmly in her seat, and call to her
tribunal every fact, every opinion. Question with boldness even the existence
of a God; because, if there be one, he must more approve the homage of reason
than of blindfolded fear. ... Do not be frightened from this inquiry by any
fear of its consequences. If it end in a belief that there is no God, you will
find incitements to virtue in the comfort and pleasantness you feel in its
exercise and in the love of others which it will procure for you"
~Thomas Jefferson (to his nephew Peter Carr -- Jefferson's Works, Vol. ii., p.
217)
“Finally
the single most important thing to remember about any enterprise is that there
are no results inside its walls. The
result of a business is a satisfied customer, … inside an enterprise their only
cost centers. Results exist only on the
outside.”
~Peter
Drucker “Management and the World’s Work” 1988
~ C.S. Lewis
“If one advances confidently in the
direction of his dreams, and endeavors to live the life, which he has imagined,
he will meet with a success unexpected in common hours.”
“If you would convince a man that he does
wrong, do right. But do not care to convince him. Men will believe what they
see. Let them see.”
~Henry David Thoreau from Walden
“There is a new technology here that is
going to transform every kind of enterprise and every kind of interaction. But please understand that this
technology—like any other technology—is a tool. It is not a secret weapon or a panacea. It has not suspended the basics of marketplace economics or
consumer behavior. And the
winners will be found among the institutions that skip the shortcuts and
understand that e-business is just business.
It is about real, disciplined, serious work. And for those willing to do the unglamorous labor of transforming
a process, unifying a supply chain, or building a knowledge-based corporate
culture, it will deliver tangible and sustainable benefits.”
~Louis
V. Gerstner, Jr. from Who Says Elephants Can’t Dance: Inside IBM’s
Historic Turnaround
“It's the quality of the ordinary, the straight, the square,
that accounts for the great stability and success of our nation. It's a quality
to be proud of. But it's a quality that many people seem to have neglected.”
~Gerald R. Ford
“Why not
make the work easier and more interesting so that people do not have to
sweat? The Toyota style is not to create results by working hard. It is a
system that says there is no limit to people’s creativity. People don’t
go to Toyota to ‘work’ they go there to ‘think’”
“The more inventory a company has, the less likely they will
have what they need.”
“All we are doing is looking at the time line, from
the moment the customer gives us an order to the point when we collect the
cash. And we are reducing the time line by reducing the non-value adding
wastes.”
“The only place that work and motion are the same
thing is the zoo where people pay to see the animals move around” (not exact
phrase)
“Costs do not exist to be calculated. Costs
exist to be reduced.”
~ Taiichi Ohno (1912 - 1990)
(Considered
to the be the Father of the Toyota Production System and early perfector of
lean production systems)
"The illiterate of the 21st century will not be those who
cannot read and write, but those who cannot learn, unlearn and relearn."
~Alvin Toffler
“Learning is not compulsory, but neither is survival.”
~W. Edwards Deming

IS
3113 Business Communications