Introduction



In October, 1999, the NSU Distance Learning Advisory Committee was formed and was given the mission of developing policies and procedures for delivering instruction via this modality. This document is a result of that work. Some of the components of this manual (contact persons) are variable, but valuable, to the functions of faculty members who are teaching by VC or Online. There are policies that have not been formulated as this is a work in progress. As the field dictates, the committee will have the on-going responsibility of revising the policies and/or procedures on an annual basis.

NSU Distance Learning Advisory Council Members
2000-2001
Representative Unit
Member
Academic Technology/Distance Learning Dr. D. G. Wood, Chair
Arts & Letters Dr. Carl Farinelli
Arts & Letters Dr. Mike Chanslor
Broken Arrow Campus Dr. Ed Huckaby
Business & Industry Dr. Bill Rosener
Business & Industry Dr. Michael Landry
Computing and Telecommunications Mr. Michael Gibbons
Education Dr. Melissa Becker
Education Dr. Ken Hancock
Graduate College Dr. Tom Carment
Math, Science & Nursing Dr. Craig Clifford
Muskogee Campus Ms. Diana Downing
Optometry Dr. Michele Bither
Social & Behavioral Science Ms. Cari Brown
Social & Behavioral Science Dr. Chuck Ziehr
Library
Ms. Linda West
2001-2002
Center for Teaching and Learning Dr. D. G. Wood, Chair
Student Representative Ms. Leigha Ott
Arts & Letters Dr. Carl Farinelli
Arts & Letters Mr. Gene Hinnigh
Broken Arrow Campus Dr. Ed Huckaby
Business & Industry Dr. Steve Archer
Business & Industry Dr. Michael Landry
Computing and Telecommunications Mr. Michael Gibbons
Education Dr. Melissa Becker
Graduate College Dr. Christee Jenlink
Math, Science & Nursing Dr. Joyce Van Nostrand
Math, Science & Nursing Dr. Terry Bradfield
Optometry Dr. Michele Bither
Social & Behavioral Science Ms. Cari Brown
Social & Behavioral Science Dr. Chuck Ziehr
Library Mr. Ben Etemad


Goals

Distance learning at NSU is being developed as a new model for interactive distance learning. The goal of interactive distance learning is to facilitate effective learning based upon interaction between: faculty and students, students and resources, such as books, journals, the Internet, and other students. Through the use of technologies, these interactions can occur at any time or in any place.

Interactive distance learning is important because it can provide quality access to courses by learners who are unable to take classes in traditional ways. These students might be adult learners in rural districts; K-12 students; disabled students; homebound students; non-native language speakers; and adults who have changing work patterns, changing social patterns, changing education patterns, or are simply lifelong learners. It provides a means by which students can complete or enhance their education in a timely and effective manner. Interactive distance learning can also provide flexibility in access to on-campus students as well (Truman and Sorg, 1999).

NSU's priorities for distance learning are to develop full course sequences and/or degree programs via distance learning. Programs are developed as the need, budget, faculty and program leadership come together to support such programs.

The Academic Technology Center provides faculty support for distance learning projects by identifying resources for redesigning courses, providing information on the available technologies and infrastructure, and developing proposals for interactive distance learning. The Center assists faculty in the instructional design process to ensure the technologies fit the goals of the course content. The academic standards and quality are expected to remain the same or exceed on-campus courses. The quality is measured through an evaluative summary at the conclusion of the term. Technology will serve content, not vice versa.

Re-designing a course or program to be offered in a distance learning mode provides the opportunity for faculty to expand instructional skills and be on the forefront of education. Interactive distance learning courses have the ability to increase student involvement which can increase student interest and can often increase learning in the long run. In addition, interactive distance learning courses provide options to on-campus courses. Courses and programs are designed to expand the audience of courses to include students who have previously been precluded from taking the course due to barriers of time and place.

Currently, there are six VC labs at the University; Seminary Hall 204, NET 614, Practical Arts 220; Education 107, NSUM 209 and 117. Courses are currently transmitted to various receiving locations from four campuses--Tahlequah, Muskogee, Tulsa, and Claremore. The interactive television courses (VC) are delivered through OneNet, Oklahoma's telecommunications network. Goals that deal specifically with NSU's distance learning program are:

· making educational opportunities more affordable for students;
· increasing student access by reducing time constraints for course taking;
· increasing student access by making courses available at convenient locations;
· improving the quality of course offerings;
· increasing NSU's access to new audiences;
· increasing enrollments.

Copyright, Distance Education, and NSU


Copyright law is extremely complex. For your information, we are including the copyright law as it relates to electronic delivery of instruction. Please refer to the NSU Faculty Council Policy on Copyright. If you have questions regarding a specific circumstance, please contact the NSU counsel's office or the Reserves Department at the John Vaughn Library. We also suggest faculty take the copyright test located at http://library.nsuok.edu/Circres/resfairuse.html. If copyright clearance is needed, the Library Reserve Department will request copyright clearance from the Copyright Clearance Center.

Why Copyright?

Educators have always utilized outside resources to enhance the learning experience for their students. These resources can range from a newspaper clipping to a book to a movie. All of these items, and many other resources, are copyrighted materials.

The Copyright Law of 1976 established the rights of the copyright holder as well as providing for the use of copyrighted materials, especially in educational settings. In order to comply with the law in the area of copyright and proper use of copyrighted materials, educators must be aware of the law and the parameters that govern proper or "fair use" of copyrighted publications (Dalziel, 1995).

There are both civil and criminal penalties for infringement of copyright law. Civil awards generally include a monetary award of up to $1,000,000 (Mason, 1996), attorney fees, an injunction against the violator, and confiscation of the materials that used the copyrighted works (17 USC sections 502-505).

Distance educators have a unique dilemma when dealing with copyright law. Due to the time that the law was passed and the rapid advancement of technology for distance education, the provisions for education in the copyright law are often unclear for the distance education classroom.

What is Copyright?

A copyright grants the holder the sole right to reproduce or grant permission to others to reproduce the copyrighted works. The copyright holder is defined as the person who owns the exclusive rights to a work. The protection is limited to original works, whether or not they have been published. However, it is the expression of the idea that is copyrighted, not the idea in and of itself (Brinson and Radcliffe, 1994).


Copyright may be held on a variety of original works which include: literary works, musical works, dramatic works, graphical works, motion pictures, sound recordings, and architectural works (17 USC section 102, and Brinson and Radcliffe, 1994).

For works created prior to 1978, copyright protection lasts 75 years from the date of first publication or 100 years from the date of creation of the work, contingent on which date allows the copyright to expire first. For works created after 1978, protection begins at the creation of the work and lasts 50 years after the death of the author (17 USC section 104A).

What is the Law?

The Copyright Law of 1976 defined the right of the copyright holder, items that may be copyrighted, fair use guidelines, etc. The right to a work may be used, sold, or given away as the copyright holder deems appropriate. The exclusive rights provided for in the Act (17 USC section 106) include:

· to reproduce the copyrighted work in any format;
· to prepare derivative works;
· to distribute copies of the copyrighted work to the public by sale, rent, lease, or gift;
· to perform the copyrighted work publicly (in the case of plays, musical recordings, movies, etc.); and
· to display the copyrighted work publicly (in the case of literary, musical, pictorial, graphic
· works, etc.)

What is "Fair Use"?

The concept of "fair use" was established in the Copyright Law of 1976. It specifies situations in which copyrighted materials may be used without express permission of the copyright holder (17 USC section 107). However, with the technology available today, it is very easy to abuse the "fair use" provision. The US House of Representatives suggested that the three major considerations in determining fair use should be: brevity of the selection, spontaneity of the decision, and the cumulative effect of the use of the selection (HR 1476, 1976).

Section 107 of the Copyright Law lists four factors that define "fair use" (17 USC section 107):

· The purpose and character of the use must be educational or non profit in nature.
· The nature of the copyrighted work.
· Copied material must be an excerpt or a portion of the original work without being a critical portion.
· The teacher may not impair the marketability of the work. This is the most difficult condition to determine and is the most controversial (Dalziel, 1995).

Publishers and educators agreed to more specific guidelines which will provide a list of safe parameters in which colleges may operate. However, if a college exceeds the guidelines, they will open themselves to a lawsuit to challenge the use as fair. Congress never agreed to these guidelines, but since they were established by a diverse group of educators and copyright holders, courts tend to recognize their validity (Dalziel, 1995).

These guidelines indicated that copying is allowed when the instructor decides to use a work spontaneously for educational purposes (NACS and AAP, 1991) and also outline the length of works that may be copied:

· A complete article or story less than 2,500 words;
· 1,000 words or 10% (whichever is shorter) of a prose work that is excerpted;
· One illustration, chart, diagram, or picture per book or periodical issue; and
· A short poem of less than 250 words, or an excerpt of a longer poem of not more than 250 words.

The guidelines also require that the copying be for only one course, and no more than one short poem, article, or story or two excerpts can be copied from the works of any one author. Lastly, all copied materials MUST show the original copyright notice from the work. There are also several prohibitions related to fair use. These are guidelines, and are not the law (NACS and AAP, 1991).

· Unauthorized copying may not be used to replace an anthology or compilation.
· Unauthorized copies may not be made of consumable works such as workbooks or standardized tests.
· Unauthorized copying may not substitute for the purchase of books, authorized reprints, or periodicals.
· Unauthorized copying may not be directed by a higher authority, such as a department head or dean.
· The same instructor may not copy the same item without permission from term to term.
· Students cannot be charged beyond the actual cost of photocopying.

How Can Copyright Permission Be Obtained?

Copyright permission must be obtained from the copyright holder of the work in which you are interested. However, copyright notice is optional for works published on or after March 1, 1989, so tracking down the copyright holder may be difficult (NACS and AAP, 1991).

When requesting copyright permission, include all of the following information (NACS and AAP, 1991):

· Full name(s) of the author, editor, and/or translator;
· Title, edition, and volume number of the work;
· Copyright date of the work;
· ISBN for books or ISSN for magazines;
· Exact pages, figures, and illustrations you wish to use;
· The number of copies to be made;
· If the material will be used alone or in combination with other works;
· Name of the college or university;
· Date when the material will be used; and
· Instructor's full name, address, and telephone number.

Copyright in Multimedia Productions

As distance educators, preparing multimedia presentations is a viable teaching strategy. In doing so, the instructor must keep in mind some basic principles (Brinson and Radcliffe, 1994):

· Combining content from other sources can be copyright protected.
· Original multimedia works are copyrighted.

In 1995, the Consortium of College and University Media Centers established a working group of educators and copyright holders to establish a group of mutually agreed upon guidelines for multimedia fair use (Dalziel, 1995). Although no conclusions have been reached, those involved tend to agree with the following statements (Dalziel, 1995):

· Educators may use their own multimedia presentations for educational use.
· Educators may use unreleased materials over a closed circuit, and access to material must be limited to class members.

· Commercial reproduction or distribution must have copyright permission. It is strongly recommended that multimedia producers obtain copyright permission during, not after, the production is developed.

Suggestions for Distance Education

There are several precautionary steps that may be taken in order to avoid copyright infringement. This is not a complete list, but rather highlights that will assist in avoiding illegal copying of materials (Bruwelheide, 1994):

· Utilize the copyright policy adopted by your governing agency.
· Provide instructor and staff training in current copyright law and institutional policy.
· Do not hesitate to request permission. When in doubt, ask.
· Be aware of the law, but realize that a great deal of educational copying is legitimate.
· If you are copying to avoid purchase of a text, you are probably in violation of the law.
· Give proper copyright credit.
· Label equipment that may be used for unauthorized copying with a restriction.

Conclusion

A basic knowledge of copyright law is essential for any educator. Instructors in a distance education classroom are subject to additional concerns due to the nature of the educational environment. This issue concerns the instructor, the students, the administration, and the institution with which they are all involved, and it is not an issue that can be taken lightly.


VIDEOCONFERENCED CLASS (VC) POLICIES AND PROCEDURES

Course Consideration

Faculty assignments for VC classes will be made by the deans in consultation with the department heads. Consideration will be given to the faculty members' regular teaching load and the nature of the course. Some courses clearly would not be appropriate for VC at this time. Attempts will be made to limit the size of the classes at the sending and receiving sites. The total number of students for all sites should not exceed the number of students in the traditional on-site class, based upon recommendations of the specific college and the nature of the class. (Note: Research indicates that ten students or less at remote sites maximizes interactivity.)

Receive Sites

There will be no designated maximum number of sites for VC instruction. The number of receiving sites will be dependent upon student demand and enrollment. (See Course Consideration)

Proposed Compensation

Faculty compensation will be available for each course developed for VC delivery through an application process. Course developers will submit a proposal for compensation of the course converted. The Distance Learning Committee will determine the amount of compensation based on the extent of development. The quality of development will be based on a pre-determined rubric with specific criteria. The amount of compensation will be according to the table below. Payment will occur after the course has been developed.

The Distance Learning Committee will allocate compensation for proposals from an annual budget set aside for this purpose. Consideration will be given only after the deans and department chairs approve the development of a particular course to be delivered via VC.

Semester One
For Course Development
Semester Two
For Course Improvement
Semester Three
For Course Improvement
Semester Four
For Course Improvement
$1,000
$250
$250
$250

Note: This policy replaces the previous VC compensation policy.

Both VC/Online Course Development

If an instructor develops a face-to-face course to both online and VC modality, the amount compensated will be proportional to the delivery method policy.

Equipment

In addition to OneNet minimum equipment specifications, each site should have echo cancellers, Push-To-Talk microphones, a fax machine, and telephone. Students at all sites should have access to computers with Internet access.

Student Support

Students will have access to academic advising through telephone or e-mail and by providing periodic on-site advising at off-campus locations. Faculty teaching VC classes need to provide off-campus students with a mechanism to easily contact the faculty members. Faculty are encouraged to do reverse teaching, i.e., to teach from remote sites, whenever possible in order to establish a rapport with those students at remote sites. Library resources will be provided for students at all sites for research purposes at the remote sites, including services from the John Vaughan Library at Northeastern State University on the Internet, by courier services, document delivery, and other methods. Bookstore resources will be provided for students at all sites either through the mail or through the bookstore at the remote site. Videotape backups will be provided for each lecture. If there are technical difficulties, remote site students will be able to access the on-site class via VHS tape which will be in compliance with existing copyright laws.

Faculty Support

Faculty will have access to a variety of resources to assist in adapting their courses to the interactive television delivery mode. Instructional design, video production, web-page assistance, graphics production, authoring tools and other computer-based resources are available for faculty needs. Along with the computer-based resources are those that assist faculty in the instructional strategies involved in teaching from a distance.

Each VC classroom will have student facilitators at the Tahlequah campus and the Muskogee campus. Every effort will be made to coordinate student facilitation at other receive sites. Technical support will be provided by NSU Computing and Telecommunications for both Muskogee and Tahlequah. In conjunction with OSRHE Receive Site Funding, remote sites will provide technical assistance for NSU classes.

The receiving site will provide proctors for examinations. The instructor will need to communicate the date and time of the examination to the Distance Education Office at the receiving site at least one week in advance of the class. Examinations will be sent to the Distance Education Office at least one week in advance of the class and will be kept in a locked desk or file cabinet. Examinations should be handled only by authorized personnel.

Course Correspondence

Course Correspondence in this case refers to documents which are transported back and forth between the instructors and the students of VC classes by various means.

  • Some instructors choose to handle their own course correspondence. However, at NSU campus locations, there are correspondence services available for those who want to use them.
  • All course correspondence passing through the NSU Tahlequah campus should be directed to Stacy Hicks, CTL Administrative Assistant, for handling.
  • For originating sites at NSU Muskogee or NSU Broken Arrow, the instructors should contact their class VC Facilitators, who will see that the mail gets to its proper destination. The class VC Facilitators will contact Stacy Hicks, extension 5855, to work out any arrangements that are needed.
  • Items to be copied for distribution should arrive at least three working days before they are needed. Most sites do not have extra personnel for last-minute printing and copying.
  • Items that must be sent to a location by U.S. mail should be given to CTL personnel at least five working days (plus copying time, if applicable) before they are needed.
  • Items that are sent by NSU courier or NSU interoffice mail should be sent at least three days (plus copying time, if applicable) before they are needed.
  • Items received at a campus site later than the deadline for an upcoming class will be delivered to the next meeting of that class.
  • Items returned to instructors will take the same amount of time as incoming items: (1) three working days for NSU interoffice mail, and; (2) five working days for U.S. postal mail.
    VC Facilitators will include descriptions of all class correspondence they handle in their class reports.

Testing

Tests should be processed according to policies on course correspondence listed above. Tests received late will not be administered. VC Facilitators will serve as proctors for tests in the VC classes they are assigned. After the tests are administered, completed tests will be returned according to the time frames listed in the course correspondence section.

Faculty Training

Equipment training is required for all new VC faculty as well as training for any updates in equipment for current VC faculty at least one semester prior to the semester of the VC course taught with the equipment. Training will be provided on the type of equipment used (compressed vs. full motion) and will include any custom training for faculty in other technologies and/or software. A minimum of one training session per semester is required for enhancing instructional strategies in VC course delivery.

Student Training

VC students will be provided by the NSU Distance Learning Office instructional material for successful learning methods while taking an VC course. These materials are for the faculty's distribution to their students before or during the course.

Evaluation of Distance Learning Program

Both summative and formative evaluations of the distance learning program, of which VC is a component, will be conducted for improvement purposes.

Coordination of Distance Learning

Distance learning efforts will be directed by the Director of the Center for Teaching and Learning through the office of the Vice-President for Academic Affairs. The coordinator will provide faculty training and consulting; OneNet scheduling; maintaining of reimbursement records; course tracking and monitoring; evaluating the distance learning program; and serving as liaison to other University units.


Strategies for Learning at a Distance

Profile of the Distant Student

The primary role of the student is to learn. Under the best of circumstances, this challenging task requires motivation, planning, and the ability to analyze and apply the information being taught. In a distance education setting, the process of student learning is more complex for several reasons (Schuemer, 1993):

· Many distance-education students are older, have jobs, and families. They must coordinate the different areas of their lives which influence each other C their families, jobs, spare time, and studies.
· Distant students have a variety of reasons for taking courses. Some students are interested in obtaining a degree to qualify for a better job. Many take courses to broaden their education and are not really interested in completing a degree.
· In distance education, the learner is usually isolated. The motivational factors arising from the contact or competition with other students is absent. The student also lacks the immediate support of a teacher who is present and able to motivate and, if necessary, give attention to actual needs and difficulties that crop up during study.
· Distant students and their teachers often have little in common in terms of background and day-to-day experiences and therefore, it takes longer for student-teacher rapport to develop.
· Without face-to-face contact distant students may feel ill at ease with their teacher as an "individual" and uncomfortable with their learning situation.
· In distance education settings, technology is typically the conduit through which information and communication flow. Until the teacher and students become comfortable with the technical delivery system, communication will be inhibited.

Distant Students' Development as Learners

Beginning students may have some difficulty determining what the demands of a course of academic study actually are because they do not have the support of an immediate peer group, ready access to the instructor, or familiarity with the technology being used for delivery of the distance-education course. They may be unsure of themselves and their learning. Morgan (1991) suggests that distant students who are not confident about their learning tend to concentrate on memorizing facts and details in order to complete assignments and write exams. As a result, they end up with a poor understanding of course material. He views memorization of facts and details as a "surface approach" to learning and summarizes it as follows:

Surface approach

· Focus on the "signs" (e.g., the text or instruction itself).
· Focus on discrete elements.
· Memorize information and procedures for tests.
· Unreflectively associate concepts and facts.
· Fail to distinguish principles from evidence, new information from old.
· Treat assignments as something imposed by the instructor.
· External emphasis focusing on the demands of assignments and exams leading to a knowledge that is cut-off from everyday reality.

Distant students need to become more selective and focused in their learning in order to master new information. The focus of their learning needs to shift them from a "surface approach" to a "deep approach". Morgan (1991) summarizes this approach as follows:

Deep Approach

· Focus on what is "signified" (e.g., the instructor's arguments).
· Relate and distinguish new ideas and previous knowledge.
· Relate concepts to everyday experience.
· Relate and distinguish evidence and argument.
· Organize and structure content.
· Internal emphasis focusing on how instructional material relates to everyday reality.

Improving Distant Learning

The shift from "surface" to "deep" learning is not automatic. Brundage, Keane, and Mackneson (1993) suggest that adult students and their instructors must face and overcome a number of challenges before learning takes place including becoming and staying responsible for themselves; "owning" their strengths, desires, skills, and needs; maintaining and increasing self-esteem; relating to others; clarifying what is learned; redefining what legitimate knowledge is; and dealing with content. These challenges are considered in relation to distance education:

· "Becoming and staying responsible for themselves". High motivation is required to complete distant courses because the day-to-day contact with teachers and other students is typically lacking. Instructors can help motivate distant students by providing consistent and timely feedback, encouraging discussion among students, being well prepared for class, and by encouraging and reinforcing effective student study habits.

· "Owning one's strengths, desires, skills, needs". Students need to recognize their strengths and limitations. They also need to understand their learning goals and objectives. The instructor can help distant students to explore their strengths/limitations and their learning goals/objectives by assuming a facilitative role in the learning process. Providing opportunities for students to share their personal learning goals and objectives for a course helps to make learning more meaningful and increases motivation.

· "Maintaining and increasing self-esteem". Distant students may be afraid of their ability to do well in a course. They are balancing many responsibilities including employment and raising children. Often their involvement in distance education is unknown to those they work with and ignored by family members. Student performance is enhanced if learners set aside time for their instructional activities and if they receive family support in their academic endeavors. The instructor can maintain student self-esteem by providing timely feedback. It is critical for teachers to respond to students= questions, assignments, and concerns in a personalized and pleasant manner, using appropriate technology such as fax, phone, or computer. Informative comments that elaborate on the individual student=s performance and suggest areas for improvement are especially helpful.

· "Relating to others". Students often learn most effectively when they have the opportunity to interact with other students. Interaction among students typically leads to group problem solving. When students are unable to meet together, appropriate interactive technology such as E-mail should be provided to encourage small group and individual communication. Assignments in which students work together and then report back or present to the class as a whole, encourage student-to-student interaction. Ensure clear directions and realistic goals for group assignments (Burge, 1993).

· "Clarifying what is learned". Distant students need to reflect on what they are learning. They need to examine the existing knowledge frameworks in their heads and how these are being added to or changed by incoming information. Examinations, papers, and class presentations provide opportunities for student and teacher to evaluate learning. However, less formal methods of evaluation will also help the students and teacher to understand learning. For example, periodically during the course the instructor can ask students to write a brief reflection on what they have learned and then provide an opportunity for them to share their insights with other class members.

· "Redefining what legitimate knowledge is". Brundage, Keane, and Mackneson (1993) suggest that adult learners may find it difficult to accept that their own experience and reflections are legitimate knowledge. If the instructor takes a facilitative rather than authoritative role, students will seeCtheir own experience as valuable and important to their further learning. Burge (1993) suggests having learners use first-person language to help them claim ownership of personal values, experiences, and insights.

· "Dealing with content". Student learning is enhanced when content is related to examples. Instructors tend to teach using examples that were used when they received their training. For distance learning to be effective, however, instructors must discover examples that are relevant to their distant students. Encourage students to find or develop examples that are relevant to them or their community.

Conclusion

Teaching and learning at a distance is demanding. However, learning will be more meaningful and Adeeper@ for distant students, if the students and their instructor share responsibility for developing learning goals and objectives; actively interacting with class members; promoting reflection on experience; relating new information to examples that make sense to learners; maintaining self-esteem; and evaluating what is being learned. This is the challenge and the opportunity provided by distance education.


NSU VC Procedures

The following items are being followed to maintain the efficacy of distance education at NSU:

· Video tape backups for each lecture. There are VHS tapes in the control desk for this purpose. With six-hour tapes, we can record two weeks of lecture. If there are technical difficulties, we can get the tape to remote site students. If there are no problems, we can recycle the tapes every two weeks. You may choose not to use the tape backups; however, that would eliminate one backup plan in case of equipment failure.

· There are 9 volt batteries in the desk for the instructor mike. The instructor mike needs to be checked before each class.

· The sites will be up five to ten minutes before class in order for student facilitators to do equipment checks.

· Please check the academic calendar at your remote sites for planning purposes. Although the classes should still meet even if the institution is closed, often there are needs from the institution's support services.

· Please allow a three-day turnaround for sending and receiving hard copies from remote sites.

· Please consider a companion web site for backup communication. Blackboard.com Course Info is a good vehicle for providing these options. NSU has a server license for Course Info, located at http://nsuonline.nsuok.edu

· You will have student facilitators on the Tahlequah and Muskogee campus who are responsible for doing an equipment check, tape backup, mike check, running the cameras during class, calling in any technical problems, and other duties that you would like to assign. If the student facilitator is not present for class, please e-mail me or call. If students are not able to make it to class, they have been instructed to notify you and me as soon as possible to make arrangements. Please keep in mind, on short notice, it may be difficult to attain another student facilitator for your class but every effort will be made to do so.


VC Facilitator Responsibilities

These are some of the duties/responsibilities required of an VC Student Facilitator during the 2002-2003 academic year:

· Be in the classroom five to ten minutes early to do equipment checks and make phone calls if necessary.
· Replenish batteries or VCR tapes for class operation.
· Do equipment checks.
· Ready the VCR for a tape backup.
· Do an instructor mike check for new batteries.
· Run the cameras during class.
· Call in any technical problems.
· Remain in the classroom at all times for faculty needs
· Other duties assigned by the faculty member.
· Notify instructor or Coordinator of Academic Services as soon as possible if you are unable to work because attempts will be made to find a substitute.

VC Technical Assistance

VC Technical Assistance

At the beginning of each semester, a full time network support person will be in the classroom for the first twenty minutes of class, regardless of start time. After the first two weeks, technical support is provided on an as-needed, priority basis. Each of our network technicians is equipped with a cell phone and a method for contacting them, via the campus operator, is widely published. A technician will be available until at least 7:00 p.m., on the Tahlequah campus, and at least 9:00 p.m., on the Muskogee and Broken Arrow campuses, Monday through Thursday. With advance notice of scheduling changes, an attempt will be made to adjust support coverage.

Additionally, the Director of the Center for Teaching and Learning will provide VC facilitators to operate the equipment and do basic equipment troubleshooting for each class on each campus. Computing and Telecommunications is committed to providing the VC facilitators with as much training as deemed appropriate by the Director of the Center for Teaching and Learning.

M. Gibbons, 1/09/02


ONLINE POLICIES AND PROCEDURES


Proposed Policy Recommendations for Online Course Development and Instruction

It is recommended that the following items become a part of the Distance Learning Policies and Procedures for NSU. An NSU online course is defined as one in which at least 80% of the course content is delivered over the Internet.

Course Consideration

Faculty teaching assignments for online courses will be made by the deans in consultation with the department heads. Consideration will be given to the faculty members'

regular teaching load and the nature of the course. Some courses clearly would not be appropriate for online instruction at this time. Attempts will be made to limit the size of the classes. The total number of students should not exceed the number of students in the traditional on-site class, based upon recommendations of the specific college and the nature of the class. (Note: Research indicates that fifteen to twenty-five students are the norm to maximize interactivity.)

Proposed Compensation for Online Course Development

Faculty compensation will be available for each online course developed through an application process. Course developers will submit a proposal for compensation of the course converted to online modality. The Distance Learning Advisory Committee will determine the amount of compensation based on the extent of development. The quality of development will be based on a pre-determined rubric with specific criteria. The amount of compensation will be up to $1,800 per course for full conversion to online modality with at least 80% of course material online. Fully converted courses will be given first budgetary priority. A course developer may submit a proposal for compensation for any online enhancement to the course. Payment will occur after the course has been developed.

The Distance Learning Committee will allocate compensation for proposals from an annual budget set aside for this purpose. Consideration will be given only after the deans and department chairs approve the development of a particular course to be delivered online.

Both VC/Online Course Development

If an instructor develops a face-to-face course to both online and VC modality, the amount compensated will be proportional to the delivery method policy.

The Distance Learning Committee will also determine an annual award for the most excellent course site developed during the year with the winning site recognized on the NSU Home Page with a link.


Current Hardware and Software Recommendations

Hardware Recommendations
Software Recommendations
Minimum PC Configuration
Recommended PC Configuration
Minimum Software
Pentium Processor
16 MB RAM
500 Megabyte Hard Drive
15" Monitor
28.8 Kbps Modem
Windows 95

Pentium II Processor
64 Megabytes RAM
233 MHz Intel
2 Gigabyte Hard Drive
15" Monitor
56 Kbps Modem
Windows 95, 98, NT 4.0 or OS/2
Netscape Communicator 4.5

Corel WordPerfect Office Suite 2000 Professional*

 

Student Support

Students will have access to academic advising through telephone or e-mail. Library resources will be provided for students for research purposes, including services from the John Vaughan Library at Northeastern State University on the Internet, by courier services, document delivery, and other methods. Bookstore resources will be provided for students mail and will be provided at toll-free number for ordering.

Student Training

Online students will be provided a student manual as provided by the course development software publisher.

Faculty Support

Faculty will have access to a variety of resources to assist in adapting their courses to the online delivery mode. Instructional design, video production, web-page assistance, graphics production, authoring tools and other computer-based resources are available for faculty needs. Along with the computer-based resources are those that assist faculty in the instructional strategies involved in teaching from a distance.

Technical assistance will be provided for online students. The policy is stated at a separate location in this manual.

Faculty Training

Course development software training is provided for all interested faculty at least one semester prior to the faculty teaching assignment.


Online Student Technical Assistance Policy

Although the Help Desk is only staffed 9 until 5, the NET labs are staffed with Student Technical Consultants (STC) 20/7, excluding major holidays. During normal business hours, a web based student could call the Help Desk. After normal business hours (7:45 a.m. through 5:15 p.m.) the Help Desk phone could be forwarded to the STC covering the lab and that STC will also monitor the e-mail address "webhelp@nsuok.edu". There will be occasions when students at the Help Desk will have to refer the problem to a full time employee the next day.

The Microcomputing Services Center (MSC) personnel, whether it is Help Desk, full time, or lab STC, will offer the best advice they can regarding any problem located on the student side of the firewall. Any problem located at or on the NSU side of the firewall, would be the sole responsibility of NSU to resolve. Should a problem occur on the weekend, the Help Desk should be notified at extension 5678.

Evaluation of Distance Learning Program

Both summative and formative evaluations of the distance learning program, of which Online teaching and learning is a component, will be conducted for program improvement.

Coordination of Distance Learning

Distance learning efforts will be directed by the Director of the Center for Teaching and Learning through the office of the Vice-President for Academic Affairs. The Director of CTL will provide faculty training and consulting; OneNet scheduling; maintaining of reimbursement records; course tracking and monitoring; evaluating the distance learning program; and serving as liaison to other University units.


Intellectual Ownership Policy

I. Introduction

Since the demand for distance learning appears to be increasing and the continuing development of electronically published course materials in various media seems likely, it is important to address the issues raised by the creation, use and distribution of various forms of electronically published course materials and clarify the rights and responsibilities of each of the parties involved. This policy is a supplement to the Patent and Copyright policies promulgated by the Board of Regents of Oklahoma Colleges and found in Chapter 5, ' 5.13 of the BOROC General policies, page 5-104. Furthermore, this policy only addresses distance learning. To the extent this policy conflicts with the general BOROC patent/copyright policy on issues involving distance learning, the BOROC policy prevails.

I-A. Definitions:

Distance learning is a pedagogy whereby students are instructed via electronic transmissions, often utilizing electronically published course materials.

Electronically published course materials are materials utilizing electronic transmissions to teach students at sites distant from the faculty member's University campus.

Licensure is the right to use or market the electronically developed course materials for educational purposes.

Substantial Use as it relates to the use of University resources is that use of University laboratory, studio, audio, audiovisual, video, television, broadcast, computer, computational or other facilities, resources and Staff or Students which: (a) falls outside the scope of the Faculty member's or Librarian's normal job responsibilities or the Student's academic program or (ii) entails a Faculty member's or Librarian's use of such resources that are not ordinarily available to all or virtually all Faculty members with comparable status in the same College or Department or to all or virtually all similarly situated Faculty or Librarians. The term "substantial use" does not include the use of personal office space, local telephone, library resources and personal computer equipment incidental to teaching in the traditional classroom with electronic enhancements or additions.

Work for Hire is (a) a work prepared by a Staff member or Student employed at the University within the scope of employment; or (b) a specially-commissioned work created by a Faculty member or Librarian within the scope of employment, as set forth in a specific written agreement between the Faculty member or Librarian and the University. A work for hire situation, as contemplated by this policy, arises where any compensation is paid by the University for the purpose of authoring and developing the electronically published course material(s).

"Faculty" includes individuals receiving a letter of appointment from the Vice President for Academic Affairs or his or her designee to a teaching position, with or without compensation from the University, and whether full-time, research, part-time, visiting, or other status.

"Staff" includes all those individuals, in graded or ungraded positions, or on wage account status, whether full-time, part-time, or other status, receiving compensation from the University as employees, other than Faculty and Librarians.

"Librarian(s)" includes all individuals receiving a letter of appointment from the Vice President for Academic Affairs or his or her designee to a professional librarian position, with or without compensation from the University, and whether full-time, research, part-time, visiting, or other status.

"Author" as used herein, refers to and includes those individuals responsible for content and conceptual design and development of the electronically published material. The term "author" as used in its singular form herein shall be construed to include its plural form where appropriate.

"Work" as used herein shall refer to any electronically published material prepared for use in distance learning.

II. Ownership

Unless a specific written agreement between the author(s) of a distance learning project and the University is negotiated, patent/copyright ownership in the project shall vest according to the categories stated below.

II-A. Works Generated At the Initiative of Faculty, Librarians or Staff

Ownership interest, and all rights associated therewith, of any work resulting from an individual's efforts on his or her own personal time without any direct support from or through the University and without the use of any University resources beyond those normally provided by the University vests completely in the author(s) of the work.

II-B. Works Generated At the Initiative of Faculty, Librarians or Staff Using Minimal University Resources

Ownership interest, and all rights associated therewith, of any work resulting from an individual's efforts with the use of minimal university resources above and beyond those normally provided to other faculty, librarians or staff similarly situated vests completely in the author(s) of the work. The University possesses a non-exclusive educational license to use the work as part of its course delivery. The use of this license encompasses the situation where the author of the work is not responsible for teaching the course containing his or her electronically published materials.

II-C. Works Generated At the Initiative of Faculty, Librarians or Staff Using Substantial University Resources

Ownership interest, and all rights associated therewith, of any work resulting from an individual's efforts with the use of substantial university resources as defined herein vests completely in the individual authoring the work. The University possesses a non-exclusive educational license to use the work as part of its course delivery. The use of this license encompasses the situation where the author of the work is not responsible for teaching the course containing his or her electronically published materials. The University also possesses a non-exclusive commercial license to market the course containing the author's work outside the University. If licensed for commercial purposes, either by the University or the author(s), the University and the author(s) will each receive a percentage of the royalties as specified in the BOROC General Patent/Copyright Policy unless a different percentage is agreed to by the parties involved and memorialized in writing.

II-D. Works Generated As A Work Made For Hire

Ownership interest, and all rights associated therewith, of any distance learning project meeting the definition of a "work made for hire", as defined herein, vests completely in the University. The University possesses exclusive educational and commercial ownership and license authority. The author is not entitled to payment of royalty.

III. Revision Rights and Obligations

The author of a distance learning project retain the right to update, edit or otherwise revise electronically developed course materials that become out of date. In certain circumstances, the author of a distance learning project retains right to place a time limit upon the use of electronically developed course materials that are particularly time sensitive, regardless of who owns any copyright interest in the electronically developed course materials. These rights and limitations may be negotiated in advance of the creation of the electronically developed course materials and may be reduced to writing. Absent a written agreement, each author is under an academic duty to revise his or her work on an annual basis in order to maintain academic standards. If an author revises the work and such revision is done in a satisfactory manner, the author retains the rights to full royalties as stated above for another year. If the University believes a revision is necessary and no timely revision is made or if the revision made, in the University's opinion, does not maintain academic standards, the University may refuse to market the product, or the University may employ another individual to update the work and charge the cost of updating against any royalties paid to the original author. The duty to revise a distance learning project is continuing for the life of the project regardless of the author's employment status with the University.

IV. Patent/Copyright Administration and Enforcement

The Patent/Copyright Officer and Patent/Copyright Committee shall be responsible for the administration of this policy and applying the policy equitably across the campus. The author of any electronically developed course materials should submit a proposal to the Patent/Copyright Officer describing the work and the institutional resources that will be used or consumed in its creation and production. The Patent/Copyright Officer shall review the submitted material and make an initial recommendation regarding the appropriate category of ownership to which the work should be assigned. The Patent/Copyright Officer shall forward the author's proposal along with his or her recommendation to the Patent/Copyright Committee. The Committee shall review the submitted materials and make a final recommendation regarding the appropriate category of ownership to which the work should be assigned. The author of the work shall enjoy the right to be present at all Committee meetings and may negotiate with the Committee as an agent of the University. The Committee's final recommendation shall then be forwarded to the Vice President for Academic Affairs for final approval.

The Patent/Copyright Officer shall be responsible for registering the copyright for works in which the University possess an ownership interest. The University shall be responsible for enforcing its copyright or patent interests. Authors of electronically published materials for use in distance learning may make such decisions and take such steps to protect works they own. Any one of the authors of a joint work may register and enforce the copyright in the names of all owners, provided they account for the same to all joint authors.

Liabilities may be incurred with respect to the inclusion of materials in electronically published course materials other than materials created by the author(s). It is the policy of Northeastern State University that all faculty, staff and librarians comply with the law, including copyright and privacy laws; therefore, it is the responsibility of the author of electronically published course materials to obtain all permissions and releases necessary to avoid infringing copyright or invading the personal rights of others. The Patent/Copyright Officer shall assist the author in obtaining copyright clearance.

APPENDIX A

Glossary of Distance Education Terminology


APPENDIX B


Getting Started in Online Learning
(Using Blackboard.com CourseInfo at NSU)

 

Online Student Procedures
(Example of a letter to Online Students)